Registration and Reports

How do I delete a registrant, edit a registrant or add a registrant?
You can delete, edit, or add a registrant underneath the Manage Registrants tab. To delete a registrant, click on the trash can icon next to the registr...
Tue, Jun 20, 2023 at 3:33 PM
Do customers get receipts after they register?
Yes, they will automatically receive an emailed receipt when they register for the event. You have the option to setup the invoice/receipt under the Manage ...
Fri, Feb 9, 2024 at 1:11 PM
How do I prepare my player pairings for the event?
We recommend that you wait until the week before your event to start your player pairings. At this point, you will have a better idea of the number of playe...
Wed, Jan 10, 2024 at 10:05 AM
How can a player request to play with someone when they register individually?
They can request who they play with if you setup a custom question in the Registration Package. This can be done by going to Manage Event -> Registration...
Wed, Nov 11, 2020 at 2:01 PM
Why Does a Registration Package Show as Sold Out?
You can fix this under Registration Packages in the Manage Event tab. Click on the package that shows on sold out and increase the "Number of Packages ...
Wed, Nov 11, 2020 at 2:05 PM
Why Can't Anyone Register for My Event?
Be sure that the "Accept Online Registrations" option under the Manage Event -> Event Settings tab is enabled. If your event date has passed, t...
Wed, Jan 10, 2024 at 10:07 AM
How Can I Integrate the Processing Fee into My Package Prices?
You would need to adjust your pricing for each package and take into account the 3.9% processing fee that is charged. If you wanted to make $100 on a specif...
Wed, Nov 11, 2020 at 2:12 PM
Can I Give a Discount for Employees but Not Allow Other Registrants to See the Discount?
Yes, you can setup a promo code underneath each Registration Package. This is done under Manage Event. Once the promo code has been setup, you can let y...
Wed, Nov 11, 2020 at 2:14 PM
How to Add and Remove Golfers from a Registration?
On your Dashboard, go to Manage Registrants and click on the Golfers tab. This will give you the ability to add or remove golfers from a registration.   ...
Wed, Apr 2, 2025 at 10:00 PM