Support Portal

Event Setup 19

• My Event is Over. How Do I Set up My Event for Next Year?
• How Do I Request a Custom URL?
• Can I Add Additional Users to the Site?
• How Do I Request a Custom Banner that Comes with My Website Upgrade Purchase?
• What is the Website Address for My Event?

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Event Payments 12

• Can I Accept Donations Online?
• How Do I Issue a Refund?
• How Do I Access Funds from Online Payments?
• Can I Offer Invoicing as an Option During Registration?
• Can I Accept Credit Cards Online?

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Editing Website 12

• How Do I Edit My Agenda?
• How Do I Change My Event Name that Displays on the Home Page?
• How Do I Add a Custom Top Banner for My Site?
• How Can I Upload a Sponsor Logo?
• Can I Change the Large Background Image on the Website?

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Registration and Reports 18

• Will I be Notified When Someone Registers for My Event?
• Why do My Event Packages Show as Sold Out?
• What is the Golfer Link?
• What is the Difference Between the Registration Report and Golfer Report?
• What is Quantity Available and Golfer Spots in the Registration Package Setup?

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Tournament Shop 17

• Are There Additional Costs for the Design or Shipping of Signs and Banners?
• How Long Does it Take to Ship Signs and Banners?
• Can the Signs and Banners Ship Directly to the Golf Course?
• Will I be Provided with Shipping Information for My Order?
• Are There Additional Costs to the Winners of a Certificate?

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